Careers at Delivery Agent

Merchandise Manager, Television

2010-03-11T01:01:51Z

About Us:

Delivery Agent, Inc. (www.deliveryagent.com), named #1 Privately Held Media Company by Inc. Magazine, and #3 on the Deloitte & Touche Silicon Valley Technology Fast 50, is the leader in shopping-enabled programming and content monetization for more than 125 entertainment properties from major media companies such as ABC, CBS, NBC Universal, Twentieth Century Fox, Discovery Communications, A&E Television Networks, HBO, MTV Networks, Martha Stewart Living Omnimedia, to Boston Celtics, UFC, Univision Communications, and The Weinstein Company. Delivery Agent created the market for shopping-enabled programming by redefining how products related to entertainment are cataloged, merchandised and sold online. Delivery Agent deploys its technology platform, including e-commerce applications, video and mobile products, and interactive advertising solutions to create profitable connections among entertainment content, consumers and brands.

A passion for television and film will fuel this job. You will be responsible for developing, driving and optimizing the merchandising strategy for the company’s television brands. As the Merchandise Manager you will create the strategy and drive the execution of our brand focused businesses.

Responsibilities:

The primary responsibility of the Merchandise Manager (MM), television is to lead all efforts around shaping and executing the sales and margin plans, developing vendor relationships, and assortment planning to optimize our opportunity in this explosive channel.

This role will also develop sound business strategies and financial plans that maximize the opportunity by achieving or exceeding both the sales and gross margin objectives. The MM is responsible for converting insights from consumer behavior and analysis into actionable initiatives and regularly communicate and share information with both internal and external stakeholders to continue to drive energy and enthusiasm around the opportunity.

• Responsible for Sales, Inventory and Gross Margin.
• Manage a variety of categories across many client platforms
• Quickly identify trends, identify & source product from multiple vendors
• Negotiate pricing and manage inventory among variety of vendors
• Partner with account manager to drive maximized conversion rates and sale
• Oversee product approval and compliance process
• Create innovative opportunities to increase revenue and profit performance.
• Participate in other inter-departmental interaction and projects.

Requirements:

• 5+ years merchandising experience, with 3+ years experience in eCommerce
• Merchandising experience within sports and entertainment
• Extremely detail oriented & organized
• Self-Starter who relishes taking initiative
• Highly results driven
• Great negotiator
• Strong oral and written communication & presentation Skills
• Proficiency in Powerpoint, Word & Excel
• Bachelors Degree with equivalent experience

Merchandise Manager, Sports

2010-03-11T00:51:26Z

About Us:

Responsibilities:

The primary responsibility of the Merchandise Manager (MM), Sports is to lead all efforts around shaping and executing the assortment plans, sales and margin targets, and vendor relationships to optimize our opportunity in this explosive channel. This role will be responsible for identifying opportunities as it relates to the sports world across several platforms.

The MM is responsible for converting insights from consumer behavior and analysis into actionable initiatives and regularly communicate and share information with both internal and external stakeholders to continue to drive energy and enthusiasm around the opportunity.

• Responsible for Sales, Inventory and Gross Margin.
• Manage brand specific strategies for sports and entertainment clients including TV Networks and Sports Leagues
• Quickly identify trends, identify & source product from multiple vendors
• Negotiate pricing and manage inventory among variety of vendors
• Partner with account manager to drive maximized conversion rates and sale
• Oversee product approval and compliance process
• Create innovative opportunities to increase revenue and profit performance.
• Participate in other inter-departmental interaction and projects.

Requirements:

• 5+ years merchandising experience, with 3+ years experience in eCommerce
• Merchandising experience within sports and entertainment
• Extremely detail oriented & organized
• Self-Starter who relishes taking initiative
• Highly results driven
• Great negotiator
• Strong oral and written communication & presentation Skills
• Proficiency in Powerpoint, Word & Excel
• Bachelors Degree with equivalent experience

Jr. Software QA Engineer

2010-03-08T18:40:30Z

About Us:

JOB Responsibilities:

Please list what you need the person to do here. Try to make these tasks sound as interesting as possible.

Requirements:

Only list what's absolutely necessary here. Try to keep it to five one-line bullets or less.

Jr. Software QA Engineer

2010-03-08T18:37:10Z

About Us:

Responsibilities:

Reporting to the Client Services & Implementation Manager, the Jr. Software QA Engineer owns the development and execution of all phases of software quality assurance, including definition and documentation of test plans, creation and implementation of builds to the test environment, and manual testing. Management of automated testing and load testing of the websites and other software may be required.
Test system modifications prior to implementation; ensure that business requirements are met as defined in the functional specification and that code is free of defects:
• Create and execute test plans and test cases
• Work closely with product managers and developers
• Certify modifications prior to implementation

Establish/maintain software quality assurance standards for the software development/implementation lifecycle.

Establish framework for developing integration, regression, functional and load tests. Builds test plans and establishes cross-functional teams as appropriate to complete testing efforts.

Manage prioritization and resolution of software defects. Work with internal and external resources on resolution.

Manage the creation and use of automated regression test suite. Work with external resources as necessary to achieve this.

Requirements:

• Must have a basic understanding of testing techniques, methods, regression testing, and product development life cycle
• Minimum 2 years experience working in a Software Quality Assurance role testing web applications, preferably in the direct to consumer e-commerce industry
• Experience testing integrated systems including e-commerce, financial applications and order management solutions
• Knowledge of data driven test automation technologies and tools a plus
• Bachelor's degree (B. A.) or equivalent
• Excellent written and verbal communication skills
• Excellent organizational skills; able to manage multiple tasks simultaneously

Manager, Search Marketing

2010-02-26T22:30:48Z

About Us:

Job Description:

The Manager, Search Marketing will be responsible for search engine marketing efforts for the organization. This highly motivated person will be data driven with an ability to drive search campaigns and improve program effectiveness. This person will be the primary contact for identifying and resolving SEM challenges, own all search performance metrics and strategy and be expected to achieve/exceed search goals within budget.

Core Responsibilities:

• Manage overall paid search campaign strategy and implementation across multiple search engines, as well as technology partners, such as Onmiture and eSearchVision, among others
• Thought leader within the search space and on the forefront of the latest developments
• Manage a small team and coordinate with internal teams
• Manage account structure, keyword expansion, ad copy analysis, bid strategy, etc.
• Oversee media-spend budgets, keyword list-management, gross margin and profitability of SEM
• Conduct keyword and ad copy research to produce optimal click through rates
• Research, identify and establish partnerships with contextual networks for interactive placement
• Continually leverage new tools and industry best practices to ensure peak performance for SEM and SEO
• Complete management of paid search campaigns; generating ranking reports, conducting site audits, handling client concerns, etc.
• Test and execute web site and landing page improvements through A/B and multivariate performance tests
• Utilize bid management tools and data modeling to maximize the effectiveness of campaigns
• Compile monthly and quarterly analysis by store
• Monitor campaign results, analyze key metrics, and optimize click-through and conversion rates
• Keyword analysis, conversion % analysis, non-converting spend reporting, search query reports, etc.
• Provide recommendations to increase effectiveness and efficiency by leveraging analytic insights
• Manage to a monthly forecast and budget
• Exhibit strong communication skills to effectively present strategic and tactical plans to clients, staff and internal teams

Requirements:

• Bachelor’s degree in marketing, advertising or communications
• 5+ years search marketing and PPC experience, preferably with experience in e-commerce websites and the entertainment industry.
• Proven track record with search optimization tactics, bid management rules and search data-driven analysis and strategy for large and complex SEM campaigns.
• Outstanding analytical skills, extremely detail oriented with strong organizational and prioritization skills.
• Excellent written and oral communication skills, problem-solving skills and strong interpersonal skills with the ability to effectively work and lead cross-functionally and resolve issues quickly and effectively.
• Strong program management and skills to manage multiple projects in a fast paced environment
• Expert in MS Excel and demonstrated experience using web analytics and metrics to gain insights and drive business decisions.

Divisional Merchandise Manager, SeenON!

2010-02-23T00:00:02Z

About Us:

Delivery Agent, Inc. (www.deliveryagent.com) is the leader in shopping-enabled programming and content monetization, operating the e-commerce business for more than one hundred entertainment & media companies such as ABC, CBS, NBC Universal, HBO, Discovery, AETN, Fox, MTV Networks and sports & entertainment entities such as UFC, FIFA and the Boston Celtics. Delivery Agent created the market for shopping-enabled programming and how products are developed, merchandised and sold online. Delivery Agent has implemented its comprehensive technology platform, including e-commerce applications, video and mobile products, and interactive purchasing platforms that monetize the power of programming and connects entertainment content, brands and products with consumers. The company has more than double it’s revenue in each of the last four years

We are now moving aggressively into the members only, private sale sector, a channel that now exceeds $2 Billion annually. Our initiative will allow consumers to purchase highly sought after fashion apparel and accessory brands seen on character on their favorite shows, at exceptional discounts for 72 hours. We work closely on set with the costume designers, tag key brands, products and trends, then work with the brand community to secure both exact and complimentary products for our private sale events. SeenON! (www.SeenON.com), will become the definitive online shopping destination for products seen on television and movies.

Job Responsibilities:

The primary responsibility of the Divisional Merchandise Manager (DMM), SeenON! is to lead all efforts around shaping and executing the vision, leading a team of merchants and production executives to optimize our opportunity in this explosive channel. This key executive will be responsible for identifying key networks and shows that regularly feature fashion, tagging the key characters and working with the costume designers on which brands are featured on each character. The DMM will then develop and execute the brand presentations, negotiations and acquisitions to secure a steady pipeline of events.

This executive will also develop sound business strategies and financial plans that maximize the opportunity by achieving or exceeding both the sales and gross margin objectives. The DMM is responsible for converting insights from consumer behavior and analysis into actionable initiatives and regularly communicate and share information with both internal and external stakeholders to continue to drive energy and enthusiasm around the opportunity.

Core Responsibilities:

• Identify the long-term strategic direction.
• Communicate the vision and inspire team to develop strategies, identify opportunites and business plans. Implement tactical plans derived from strategy by working across functional areas.
• Review brand and category strategy to ensure current trends are capitalized upon throughout the department.
• For the area of responsibility; review and approve :
-Strategic plans
-Financial strategy
-Purchase plans
-Annual and seasonal financial plans to maximize sales and profits
• Manage team to high level of productivity and performance.
• Determine best practices for tactical execution; recommend effective processes and procedures that deliver most effective results.
• Present concepts to EVP and cross functional areas.
• Lead all negotiations and brand acquisition activities.
• Perform frequent and thorough follow-up with Merchandise Managers.
• Create innovative opportunities to increase revenue and profit performance.
• Participate in other inter-departmental interaction and projects.

Requirements:

• 10+ years merchandising experience, with 3+ years experience in eCommerce
• Merchandising experience with fashion apparel, accessories, handbag and jewelry brands
• Experience managing & motivating teams to high level results
• Extremely detail oriented & organized
• Self-Starter who relishes taking initiative
• Highly results driven
• Great negotiator
• Strong oral and written communication & presentation Skills
• Proficiency in Powerpoint, Word & Excel
• Bachelors Degree with equivalent experience

Account Manager, Education

2010-02-17T01:43:42Z

About Us:

JOB Responsibilities:

Delivery Agent, Inc. is seeking a seasoned, team-oriented and motivated Account Manager to join our team. The ideal candidate will have expertise in the Educational space, either as a Teacher or Educator, and have an in-depth knowledge of the category; including what teachers need for their classrooms (Supplemental Educational Materials: DVDs, Study Guides, etc.) Ideally, the candidate will also have a working knowledge of ecommerce and prior experience with online merchandising.

Work with and support a cross-functional team to revamp our Education store from the ground up.
Drive market research efforts, including coordinating focus groups, creating surveys, and managing promotional calendars specifically around teachers’ curriculums, school calendars, classroom needs, etc.
Quickly identify trends in education and translate that information into business strategies and action items.
Ability to market to teachers via email and other –grass roots channels (teachers blogs, school sites, social media channels, etc.)
Work with the client on a day-to-day basis while working with internal teams to achieve plan and team objectives. Be the voice of the teacher within the company.
Work closely with merchandising to coordinate the product assortment within the Education store.
Partner with internal merchandising and marketing groups to maximize conversion rates and drive sales.

Requirements:

Education expertise is key either as a Teacher or Educator. Consideration will also be given to those who have a strong working knowledge of the education business.
Experience implementing online merchandising strategies as it relates to Educational based products and curriculum needs.
Deep network of teachers and educators and knowledge of what their online shopping needs/wants are
Prior Educational product/media buying a plus
Ability to work cross-functionally with an optimistic attitude
Demonstrated skill in managing client relationships
Bachelor’s degree/Teacher Credentials

Product Manager, Interactive Television/T-Commerce

2010-02-16T19:46:22Z

About Us:

JOB:

Delivery Agent is seeking a senior level individual with a passion for innovation for a newly created Product Manager position. This role will play a critical role in defining next generation T-Commerce applications for the company. Specifically, you will oversee the extension of Delivery Agents existing enterprise commerce application to new advanced media platforms including cable, satellite, telcos and mobile as well as sustainable business models to support these initiatives.

This position will directly oversee all T-Commerce implementations and will build an interactive television team to scale the market opportunity with aggressive product launches and ongoing business analysis.

Core Responsibilities:
• Develop our strategy for iTV, interactive advertising, T-commerce, and select enhanced television capabilities. This will include writing business case and requirements as well as communicating the plan to executive team and implementation teams.
• Work with internal departments and lead product development of iTV applications and T-commerce back channel.
• Create and manage relationships with external partners to support the development of new revenue streams from interactive advertising and enhanced television sponsorship.
• Focus on enhancing customer usability and improving the iTV customer experience by monitoring and maintaining existing iTV services.
• Manage take-to-market activities within the iTV team by leading product launches (briefs, messaging, etc.) and reporting to ensure successful launch, promotion and adoption of iTV services.

Requirements:

• 5 – 7 years Product Management and Marketing experience, preferably with a focus on ecommerce
• Champion customer needs, perspective and requirements at all times
• Excellent team leadership skills and demonstrated and proven leadership and excels at working in a cross-functional team environment
• Strong technical aptitude – demonstrated ability to learn and understand how new technologies can be used to address customer needs
• Passion for the entertainment industry – desire to work hard, have a lot of fun and an ability to take initiative and ‘get the job done’ with both speed and precision

Manager, Content Production

2010-02-16T18:38:57Z

About Us:

Job Responsibilities:

Delivery Agent is looking for a full-time Content Producer for immediate hire for the company’s SeenON.com consumer Web site. Based in San Francisco, this position will report to the Managing Director of Editorial & Production.

As Manager, Content Production you will manage relationships with costume designers, makeup leads, set decorators and publicists on TV shows and motion pictures. You’ll collect product information, show assets and interviews to develop, deliver, display and manage compelling content to support SeenON.com’s mission - connect consumers with shoppable entertainment content. Content distribution outlets will include the SeenON.com Web site, Facebook, Twitter and other entertainment/fashion sites.

The Production Associate should possess strong editorial and interviewing skills, a keen interest in television, fashion, celebrity, shopping and merchandise, strong writing and creative skills, and incredible people skills. Preferred candidates will have experience in pop culture blogging and/or fashion.

Core Responsibilities:
• Strong knowledge of television production, pop culture, fashion and brands.
• Excellent organizational, written and verbal communication skills. Writing samples will be required.
• Familiarity and active participant in social media applications such as Twitter and Facebook.
• Thorough knowledge of the Internet, MS Word, Excel, and Outlook required.
• Reliable, independent, and a self-starter.
• BA/BS degree, 2 - 3 years of professional experience.
• Regular business travel will be required (up to 50% of time).

Requirements:

• Meets regularly with on-set costume designers and staff to collect information for editorial and merchandising purposes.
• Plans, creates and updates content for SeenON.com channels, including articles, social media posts, blogs, forums, and e-commerce content on a daily basis.
• Coordinates cross-department with design, production, marketing, and merchandising and groups to plan and execute all published content
• Maintains and coordinates event and production calendars
• Contributes editorial product copy
• Coordinates with fan sites, blogs, and other editorial sources to promote content syndication
• Communicates with freelancers, guest authors/bloggers, guest forum moderators, and editorial contacts
Delivery Agent, Inc., an equal opportunity employer, offers an exciting opportunity for qualified career-motivated professionals. We provide competitive compensation, performance bonus and the chance to work with talented people in a winning, successful, and pleasant environment. We offer many premium benefits including 401(k), medical, dental, life insurance, Paid Time Off and much more.

Interested candidates who fit the description are encouraged to apply today! PLEASE INCLUDE A COVER LETTER!
No Agencies or Recruiters

Social Media Manager

2010-02-16T18:16:31Z

About Us:

Delivery Agent, Inc. (www.deliveryagent.com) is the leader in shopping-enabled programming and content monetization for more than 125 entertainment properties from major media companies such as ABC, CBS, NBC Universal, Twentieth Century Fox, MTV Networks, Martha Stewart Living Omnimedia, Boston Celtics, UFC, and The Weinstein Company. Delivery Agent created the market for shopping-enabled programming by redefining how products related to entertainment are cataloged, merchandised and sold online. Since its inception in 2001, Delivery Agent has deployed its comprehensive technology platform, including e-commerce applications, video and mobile products, and interactive advertising solutions to create profitable connections among entertainment content, consumers and brands. To date, the company has developed a network of more than 90 distinct branded shopping sites for its partners and its own SeenON!® (www.SeenON.com), the definitive online shopping destination for products seen on screen.

Responsibilities:

A passion for television and film will fuel this job. You will be responsible for developing, driving and optimizing the social media strategy for the company’s SeenON.com brand. As the Social Media Manager you will have unique access to assets and partnerships that will become an integral part of your social media marketing strategy. You will be obsessively focused on identifying, acquiring, engaging and retaining priority audience segments with the goal of developing brand awareness, product adoption and loyalty.
This is a very hands-on position that will require a demonstrated knowledge and ongoing understanding of social media tools and best practices as well as the metrics and benchmarks necessary to measure effectiveness.

Core Responsibilities:
• Plan and manage execution of social media strategy from requirements, deliverables and schedules to budget and reporting.
• Develop and oversee our presence/voice on Facebook, Twitter, YouTube, forums, and other social channels.
• Execute best practices to build a network of influencers by developing relationships with blogs and other community related sites.
• Monitor online conversations and participate in them to build brand visibility and thought leadership.
• Effectively utilize company’s unique assets to engage consumers and drive product adoption.
• Track key metrics to measure program effectiveness and maximize results, including recommendations.
• Stay abreast of social media tools and trends and deploy best-of-breed to support community building activities.
• Create, maintain, and execute a social media editorial calendar and posting schedule
• Perform any other duties as designated.

Requirements:

* • 3+ years demonstrated experience immersed in Social Media Marketing
• Demonstrated creativity and documented immersion in social media (really send the links)
• Demonstrated ability to map out and execute a strategy from requirements to scope to deliverables, schedules and budget, and then drive that strategy by executing, testing and refining.
• Strong communication and presentation skills.
• Excellent organizational skills.
• Ability to work in a deadline-oriented, fast-paced team environment and handle multiple projects simultaneously.
• Passion for television and movies.

Delivery Agent, Inc., an equal opportunity employer, offers an exciting opportunity for qualified career-motivated professionals. We provide competitive compensation, performance bonus and the chance to work with talented people in a winning, successful, and pleasant environment. We offer many premium benefits including 401(k), medical, dental, life insurance, Paid Time Off and much more.

Interested candidates who fit the description are encouraged to apply today!

No Phone Calls Please
No Agencies or Recruiters

EVP, Business Management

2010-02-15T23:17:43Z

About Us:

Responsibilities:

The primary responsibility of the Executive Vice President, Business Management is to define and lead strategic team initiatives, negotiate partnership renewals, develop/execute category strategies, create and update category scorecard metrics, and to lead in decision making for all tactical efforts of the team at the customer level, including pricing and promotion. The EVP, Business Management will review and approve business strategies and financial plans while overseeing webstore management, develop and grow the Business Management team, and own large client relationships. This position will work with and report directly to the CEO.

Core Responsibilities:

• Identify the long-term strategic direction for business management and existing partnerships.
• Lead negotiations for partnership renewals and new vendors to maximize profitability.
• Create innovative opportunities to increase retail performance.
• Lead and participate in key cross-functional company strategic initiatives
• Responsible for partnership P&L
• Oversee webstore management function; optimize site merchandising and site promotional messaging based on webstore performance tends
• Engage with Executive level personnel at Entertainment partners to secure licensing agreements and drive commerce business forward within the Entertainment organization.
• Client management: schedule regular visits to major client sites and oversee team that conducts quarterly/annual reviews and strategy planning meetings. Communicate client/customer feedback to the Executive team for discussions on how to grow and enhance the business.
• Manage large, complex client relationships: strengthen and broaden existing client relationships as measured by increased profit for Delivery Agent through the addition of new service offerings and increased client satisfaction.
• Partner with CMO and EVP Merchandising on corporate promotional calendar by key selling season and content-inspired events.
• Develop a strategy for promotional opportunities related to partner content and relevant current events.
• Communicate the vision and inspire team to develop business plans and identify new opportunities. Implement tactical plans derived from strategy by working across functional areas.
• Develop staffing and succession plans. Interview candidates and approve department’s final candidates.
• Determine work load for staff; recommend effective processes and procedures to improve workflow and results.
• Provide direction and clarify objectives. Evaluate and appraise performance.
• Mentor, educate and develop staff.

Requirements:

• 15+ years business management experience, with 5+ years experience in eCommerce
• Proven leadership experience with the ability to motivate and direct a team towards common goals.
• Experience synthesizing client feedback to enhance service offerings, technology, or business strategy at Delivery Agent for the Client.
• Strong account management discipline, processes and structure/staffing to enable and encourage continued growth.
• Experience with high-touch, entertainment, and brand-centric companies is preferred
• Ability to identify areas for improvement that deliver results.
• Detail Oriented
• Self-Starter
• Strong Communication Skills
• Proficiency in Microsoft Excel and Microsoft Office suite
• Masters, MBA or Bachelors Degree with equivalent experience required

Marketing Manager

2010-01-14T00:39:46Z

About Us:

Think about working with some of the most influential and well known media brands worldwide. Imagine being able to create innovative and imaginative experiences for millions of television viewers. We do just that each and every day, and you could too.
Delivery Agent, Inc. (www.deliveryagent.com) is the leader in shopping-enabled programming and content monetization for more than 100 entertainment properties from major media companies such as ABC, NBC Universal, Discovery, A&E, History Channel, MTV Networks, CBS, The UFC, Gracie Films, HBO, and Interscope Records.

Description:

The Marketing Manager is a key player in the Marketing team overseeing, developing and analyzing all Retention marketing-related activities. The ideal candidate will have the ability to articulate best practices and innovative ideas in a consultative approach.

He/She will be focused primarily on email marketing and social media. The marketing manager will be responsible for all aspects of planning and strategy including calendar planning, campaign development, ideation, testing, segmentation, and analytics. He/She plays an integral role in inspiring and converting customers to interact with the brand and make a purchase. In order to achieve this goal, they will be able to look at the various business needs, assess requirements, apply/consult on strategies, execute and analyze results to continue to tune the “best in class” model for all interactive programs, as well as look at processes to create greater efficiencies.

This position requires a high-energy, self-motivated individual with strong analytical skills, high detail-orientation and excellent written and verbal communication. Must be thoughtful about the consumer; understand the value of the customer relationship -- and the opportunities that the email, online, and social channel affords as a retention channel.

Responsibilities:

• Direct the design, customer segmentation, messaging, analytics and test-and-learn strategies for all email marketing communications.
• Drive direct-to-consumer strategy, assisting development and execution of outbound email campaigns that are aligned with overall merchandising strategy and continually working to improve performance metrics.
• Own, develop, and drive Social Media strategy for company to generate material cost-effective traffic, prospects, and demand for business, increase engagement, and increase awareness.
• Support a strategic customer contact strategy that is focused on key customer segments and designed to enhance customer lifetime value and encourage retention.
• Utilize aggressive testing to maximize campaign performance and isolated campaign-driver effectiveness.
• Regularly optimize the design, content, targeting, and messaging of interactive programs.
• Develop targeted campaigns using conversions to monitor and report effectiveness, leading to continuous improvement of experience, business results, optimized campaign scheduling, and deeper customer relationships.
• Provide leadership in a cross-functional setting to foster new ideas, cultivate concepts and create actionable next steps for implementation;
• Continually research and seek out more effective processes to improve overall programs and be able to effectively drive new initiatives successfully and efficiently through to conclusion.
• Work with on-staff operations experts and third party vendors to identify and troubleshoot problems, and identify and execute against enhancement opportunities.
• Forecast annual goals for revenue and customer response rates, and meet the goals, taking corrective actions as necessary
• Lead monthly and seasonal analysis and review of all owned email results and programs.

Requirements:

• 5-7 years of direct marketing experience, including 3+ years in email campaign operations, and 2+ years in social media campaign management.
• Intimate knowledge of email communication strategy -- both written and visual, deliverability, and segmentation practices.
• Expert in email best practices including contact strategies, design, A/B testing, delivery and deliverability issues, customer segmentation, and analytics/performance management
• Experience leading the development, testing and implementation of automated and event triggered email programs.
• Unique balance of disciplined strategic thinking, creative passion, and a willingness to be hands-on, while being able to stay “above the fray” to ensure goals are being hit.
• Highly data driven. However, you are comfortable in an environment where objective and subjective measure of success both carry weight.
• Ability to strategically interpret data and successfully develop recommendations. (at least 3 yrs in a report driven marketing environment)
• Strong technical skills including in-depth understanding of email and database marketing infrastructures & technologies.
• Proven track record of profitably developing and executing data-driven direct marketing strategies.
• Experience executing retention campaigns that are part of multi-pronged marketing strategy that crosses teams and organizations.
• Ability to work in a highly collaborative environment, multi-task, and participate in a team-based planning process.
• Experience with HTML and applications such as YesMail, Dreamweaver, Photoshop, and SQL preferred.

Marketing Coordinator

2009-10-19T18:37:00Z

About Us:

Delivery Agent, Inc. (www.deliveryagent.com) is the leader in shopping-enabled programming and content monetization for more than 100 entertainment properties from major media companies such as ABC, NBC Universal, Discovery, A&E, History Channel, MTV Networks, CBS, The UFC, Gracie Films, HBO, and Interscope Records

OVERVIEW:

The Marketing Coordinator is responsible for developing and executing a comprehensive and effective marketing campaign. She/he plays an integral role in inspiring and converting customers to interact with the brand and make a purchase. In order to achieve this goal, the coordinator's primary responsibility is to develop and produce targeted and relevant email campaigns that effectively merchandise product offerings.

This position requires a high-energy, self-motivated individual with strong project management skills, high detail-orientation and excellent written and verbal communication. The individual must be highly organized, have the ability to multi-task, and think/work quickly and efficiently. Must be thoughtful about the consumer; understand the value of the customer relationship -- and the opportunities that the email channel affords as a one-on-one direct marketing channel.

He/she should have online marketing/merchandising experience, be an analytical thinker capable of understanding and taking action upon key performance metrics. Relationship-building and communication skills are also very important as the Marketing Coordinator will work closely with groups across the organization, including product, marketing, and technology teams.

Responsibilities:

• Ensuring the development, production, testing and delivery of email campaigns by required deadlines.
• Work with Retention Marketing team and email service provider to identify and troubleshoot problems and identify enhancement opportunities.
• Providing positioning and merchandising direction to copywriters and designers for the email content and HTML template production
• Identifying opportunities to evolve the email strategy based upon prior campaign results and marketplace/industry trends
• Working across creative, operations and merchandising teams to continuously optimize and improve email templates, content and strategy
• Building dynamic content excel spreadsheets that provide customization and personalization to email campaigns
• Track and report email marketing metrics
• Manage and deploy email circulation and optimize deliverability.
• Coordinate with the database manager regarding circulation accuracy and timeliness.
• Produce results of various marketing initiatives and effectively communicate to various audiences (detail and executive level)

Requirements:

• 4-year college degree from accredited institution. Emphasis in marketing, business or communications preferred.
• A minimum of one to three years job-related experience and working knowledge of e-commerce operational concepts.
• Email marketing experience preferred.
• Detail-oriented and highly organized to execute complex marketing campaigns.
• Excellent analytical and critical thinking skills with limited information
• Ability to thrive in a highly collaborative environment, multi-task and participate in team-based planning process.
• Must be able to work in a fast-paced environment where last minute changes are critical to the program’s success.
• Ability to work independently, think creatively, solve problems and take initiative
• Ability to meet tight deadlines with full accountability for projects.
• Strong written and verbal communication skills required.
• High level of proficiency in Excel, Word, and PowerPoint. Experience with HTML and applications such as e-dialog, Dreamweaver, Photoshop, and SQL is a plus.

Merchandising Internship

2009-10-14T16:01:30Z

About Us:

This is a unique opportunity for someone who has a strong sense of television and pop culture trends and wants to get in on the ground floor working with e-commerce and merchandise.

Responsibilities:

• Perform QA on site (out of stocks, IWH dates, checking copywriting)
• QA on new sku set ups and QAing old skus
• Merchandising store and partner sites/jump pages
• Auditing of sites: inventory and out of stock levels
• Work with Account Manager to identify and develop promotional opportunities and to drive maximized conversion rates and sales
• Assist in requesting new promotions for store, partner and outside environments

Requirements:

• Experience with e-commerce environments
• Exceptional attention to detail and ability to follow through on assignments and responsibilities
• Knowledge of current television, pop trends and entertainment media is essential
• Strong Problem Solving Skills
• Excellent skills in Excel
• Experience with Photoshop and Illustrator a plus

Please note: Position requres school credit to be earned during internship.

Merchandise Manager/Sr. Buyer

2009-10-05T00:17:44Z

About Us:

Responsibilities:

Delivery Agent, Inc., is seeking a seasoned, team-orientated and energetic Senior Buyer/Merchandise Manager to join our team. This is a ground floor opportunity for a seasoned merchant with creativity and a strong sense of pop culture trends

Requirements:

1. Experience at the director or senior buyer level at a specialty or department store retailer. Retail catalog or online experience is very important.
2. Experience implementing on line merchandising strategies, minimum of 5-7 years experience
3. Exceptional supervisory and motivational skills
4. Deep network of brands and vendors
5. Strong analytical skills and outstanding process management experience
6. Licensing and Entertainment experience a plus
7. Bachelor’s degree
This is a key role in our fast growing company. The leader must drive creative thought and have a great sense of current and future market trends and must thrive in startup environment.